
Conducting Effective Employee Relations Investigations
Companies today must adhere to heightened expectations when it comes to culture, compliance, and accountability. Thus, when a worker makes a complaint, (e.g., harassment, discrimination, retaliation, misconduct, or policy violation), leadership comes under intense scrutiny for the manner in which they conduct their employee relations investigations. When handled correctly, a thorough and fair ER investigation protects the company, supports the rights of employees, and demonstrates a commitment to ethical conduct. When mishandled, it exposes the organization to significant legal liability, regulatory penalties, and damage to employee trust.