Daniel J Miller RPh

Senior Executive Consultant Pharmacy Practice Regulatory & Compliance

Dan is a strong advocate for the practice of pharmacy and a commitment to integrity and professionalism in business practices. He was in retail pharmacy for 39 years working with Thrift Drug, Eckerd Drug, Brooks Eckerd Drug, and Rite Aid Corporation. He has worked at all leadership levels from pharmacy manager, district manager, regional pharmacy manager, vice president of pharmacy operations, senior vice president of pharmacy operations, and senior vice president of pharmacy regulatory affairs. As a senior level executive at the Rite Aid Corporation for over 10 years, his oversight was expansive from providing insights into expanded clinical services for pharmacists, developing efficiencies and improving quality assurance of prescriptions through strategic automation, assuring regulatory compliance in 33 states of operation, to initiating sustainability programs for the company. Dan’s role at NAFA is to provide clients with expertise in pharmacy operations, pharmacy regulatory affairs, clinical services, and executive mentorship.

Professional Experience

NORTH AMERICAN FORENSIC ACCOUNTING, Harrisburg, Pennsylvania

Senior Executive Consultant Pharmacy Practice Regulatory & Compliance 2021-Present

Consulted on pharmacy related cases ranging from independent pharmacy business interruption claims to pharmacy related reimbursement / revenue matters.

RITE AID PHARMACY, Camp Hill, Pennsylvania

(Operating over 4,800 stores in 33 states with the prescription business accounting for 67% of total sales revenue; annual pharmacy sales of $16 billion)

Senior Vice President Pharmacy Regulatory Affairs – 2015-2019

  • Executive with oversight of Federal and State government affairs budgets over $2 million.
  • Improved year-over-year Board of Pharmacy fines and citations through improved training and auditing functions.
  • Initiated process to develop a CSOS application interface for improved more efficient controlled substance ordering.
  • Developed streamlined training and accountability testing for pharmacists, pharmacy technicians, and pharmacy interns on controlled substances, naloxone dispensing and compounding.

Vice President (2007 to 2009) and Senior Vice President Pharmacy Operations – 2009 to 2015

  • Executive with P&L responsibility for a $1 million clinical services budget.
  • Developed initial Prescription Incentive program to assist in improving pharmacy same store sales
  • Implemented Automatic Courtesy Refill program chain wide that increased prescription enrollment from 816,000 to 3 million prescriptions in a 12-month period
  • Coordinated redeployment of RapidScript robotic units to optimize dispensing efficiencies in high volume stores.
  • Provided oversight on the development of a Tiered Pharmacy Technician training program.
  • Completed rollout of language translation services to augment pharmacy services, which demonstrates increased pharmacist utilization month-to-month.

BROOKS ECKERD PHARMACY, Warwick, Rhode Island

(US subsidiary of Jean Coutu Group with 1,858 drug stores in 18 states; annual pharmacy sales of $6.87 billion)

Vice President Pharmacy Operations – 2004-2007

Managed the divestiture of 1,300 stores to CVS and provided support for assimilating 1,500 stores into the Brooks culture. Accountable for sales and profit, customer service, pharmacy merchandising, pharmacist and pharmacy student recruitment and training, inventory management, regulatory affairs, and clinical services.

ECKERD DRUG COMPANY, Largo, Florida

(A subsidiary of J.C. Penney with 2,800 stores in 23 states; prescription drugs account for approximately 68% of total sales)

Vice President Pharmacy Operations – 2001 to 2004

Direct nationwide pharmacy operations ensuring federal and state compliance while maximizing revenue and gross profit. Oversee the pharmacy team developing next–generation pharmacy technology. Accountable for third party audit management and internal compliance audits. Negotiate vendor contracts for pharmacy–related technology and equipment. Foster beneficial relationships with Pharmacy School deans that positively impacted college recruiting efforts.

Pharmacy Services Manager (Texas Region) – 2000 to 2001

Full accountability for growing sales, maximizing gross profit, and ensuring legal compliance. Developed relationships with Pharmacy Schools to improve recruiting efforts.

Pharmacy Operations Manager (North Texas Region) – 1999 to 2000

Pharmacy Operations Manager (Pittsburgh Region) – 1998 to 1999

Held full P&L responsibility for sales and profit performance, operations, human resources, inventory control, recruiting, and compliance.

District Operations Manager – 1997 to 1998

Accountable for sales and profit performance; directed operations, human resource, inventory control, merchandising, promotional, and loss prevention functions.

THRIFT DRUG COMPANY, Pittsburgh, Pennsylvania

(Acquired by Eckerd Drug Company in 1997)

District Manager – 1987 to 1997

Began as astore manager and promoted into district management positions with increasingly greater responsibilities. Managed 500 store associates and projected sales, profit, and salary cost goals for 44 stores. Directed pharmacy professional activities and operations, sales, purchasing, marketing, loss prevention, and compliance functions.

EDUCATION

Completed one year of the Pharmacology Graduate program

Medical College of Virginia, Richmond, Virginia

Bachelor of Science in Pharmacy, graduated summa cum laude

Duquesne University, Pittsburgh, Pennsylvania

PROFESSIONAL AFFILIATIONS

  • Member, Government & Professional Affairs Policy Council National Association of Chain Drug Stores
  • Member, SureScript Chain Pharmacy Advisory Council
  • Member, Duquesne University Pharmacy Advisory Council